|
Try it on someone else's computer to see if it is a problem with your kobo or computer. If it mounts on a second computer then the problem is not the kobo.
Also, if you have and sd card in the kobo try mounting it with the card removed.
If the problem is the kobo because it won't mount on any computer then try reinstalling the firmware again.
If your problem is with your computer because the kobo mounted fine on a different machine then maybe try these suggestions:
Do you have mapped network drives? Virtual Drives mounted by alcohol or Daemon tools? External hard drives? An sd card in the kobo or on the computer? or Try getting rid of all of these temporarily by removing, unmapping, disconnecting, or disabling in hardware manager.
Plug in the kobo and see if it shows in the device manager. Yellow triangle warnings?
Try the manage computer routine /rescan and manually assign drive letter again with all other possible drives removed.
|