Quote:
Originally Posted by sparklemotion
Ah I understand. That does make it tricky. Maybe you could talk to someone at kindle support and explain to them you've had it less than a month and you want to make sure you are getting a new replacement from a newer 503 batch? I'm not saying I think the newer ones are necessarily any better, but it seems some people are having better luck with them. Worth a try, I think. Good luck!
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I did talk to a support rep about that, and they said that there was no way they could guarantee that this replacement would be from a newer batch. She seemed confused about the fact that I knew this replacement was from an earlier batch than my original one. I brought up the serial numbers, and she didn't seem to have any idea what I was talking about. Ah well...