PRS-T1 Sony service is a joke
As I said before That was my experience with Sony.After I escalate this issue to the higher ups and I filled proper complains with the BBB and the California Consumer Affairs,a Lady name Jacky from SONY reached me offering me assistance to resove my issue,I accepted her assistance as I promised her I will withdraw the complaint with the 2 agencies as well in this forum,Only thing I don't understand how the other customer services representatives made me do this,Well I hope next time they learn how to treat customers Fairly.
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