Quote:
Originally Posted by wayspooled
There's another great book I read that has to do with how to motivate people, in the situation for which I read it, people I was supervising - via a reward system rather than the ingrained punishment system of .. well, forever's business practice... Not some stupid cheerleader, positive thinking book though... In a nutshell, it taught that you manage via reward by never rewarding poor behavior.. and taught about all the types of reward there were other than just money. For example, not everyone works for the biggest buck, most people (bearing in mind "adequate" pay) have one of the following things that is "most" important to them - job security, a comfortable work environment, performance recognition to their peers, availability of flex time, some freedom to come and go as they need, other things. And you don't have to treat everyone exactly the same, they are all different - you have to treat everyone fairly. Beyond their basic living, they all have different needs and motivations. And you motivate performance by rewarding those - and it only works, and it works great... if you never, ever, reward poor performance. You never let bad performance go unremarked.
Unfortunately I don't remember the name of it and hopefully I can find this thread when I run across it. It's a thin little book, only about 70 pages, but it sure was packed with interesting thoughts.
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Except for what you said about it being only 70 pages and perhaps about its not being one of those "stupid cheerleader, positive thinking book[s]", I would say the book in question was
How to Win Friends and Influence People by Dale Carnegie. It contained much of the same advice.
I'm not too fond of self-help books, but Carnegie's was one of the better ones.