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Old 10-28-2011, 05:51 PM   #26
grepknob
Junior Member
grepknob began at the beginning.
 
Posts: 1
Karma: 10
Join Date: Oct 2011
Device: Kobo Vox
Here is my problem, I bought my first Kobo Vox at Futureshop, set it up, it did its upgrades no problem. The thing was the battery monitor had a question mark on it, and when I checked in the settings it could not see the status of the battery. Also I copuld not power it off. I would hold the button for 20 seconds and it would stay on. I decided to return it, so I wiped all the settings it came up with a message that I had a low battery and had to plug it in to proceed.

Anyway I returned it and got another one.

I plugged the new one in immediately and then turned it on, it goes though the update process and then when it reboots it tells me the battery is too low and it needs to be plugged in. But it is.

Anyway I called Kobo support and they said to charge it fully for 3 hours, which I am doing. They said I was the first to report this but I cannot believe that I got 2 bum units ina row.

Anyway I really want this thing to work...
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