Originally Posted by crich70
Ah but then what is to stop the company from saying that the user owes those early termination fees in a case where the phone that they had when they took out the contract breaks and the user has to get a new one? Or where some aspect of the service has been misrepresented by an agent of the company and the user finds him/herself spending more than they were told for a service that doesn't work as advertized, and the user decides to switch to a different service provider who is less costly?
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