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frquixote · 11-29-2012, 11:40 AM

Has anyone here actually received their code or gotten their library transferred from eReader.com yet?

I just called B&N to see if I could get someone to look int the reason why I still don't have my code and got a run around again. The customer service reps (three of them!) took my email address, but they had no explanation for why my code hasn't yet been sent after I opted into the transfer process on 11/19. The last one told me it would be about another week before the email with the code would be sent out.

Yet here I see several people who have received their codes for Fictionwise and had much larger libraries transferred already. So I guess I'm trying to figure out if it just a problem with eReader.com customers.

Thanks.

11-29-2012, 11:40 AM	#253
frquixote Addict Posts: 230 Karma: 2448688 Join Date: Mar 2006 Location: Kapolei, Oahu, HI Device: KOBO Libra 2, Kindle PW3, Samsung 8A Tablet, Samsung S10e Phone	Has anyone here actually received their code or gotten their library transferred from eReader.com yet? I just called B&N to see if I could get someone to look int the reason why I still don't have my code and got a run around again. The customer service reps (three of them!) took my email address, but they had no explanation for why my code hasn't yet been sent after I opted into the transfer process on 11/19. The last one told me it would be about another week before the email with the code would be sent out. Yet here I see several people who have received their codes for Fictionwise and had much larger libraries transferred already. So I guess I'm trying to figure out if it just a problem with eReader.com customers. Thanks.