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Seems to me that the Reader supports pdf pretty well, the problem is the screen size is too small to get a good view of a regular sized pdf page (the typical case). But it has been helpful for people with other character sets, for example, to use embedded fonts. Or if you want a particular page layout, it can probably be useful to do pdf. And if you have sharp eyes, the landscape mode does let you see some pdfs clearly enough to read the fine print.
But, I agree with what you are saying, in the sense that you shouldn't expect to take the average pdf file and plop it onto the Reader and be able to read it normally. Just doesn't work that way for most documents.
On the other hand, I love the way it handles rtf files. Have you tried coverting your documents to rtf instead?
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