Well, I ended up emailing future shop to see if they lumped ereaders in with some of their other electronics which only have a 14 days return policy. Seems that is indeed the case, this was their reply:
Quote:
Dear ____________,
Thank you for contacting Future Shop with regard to our return policy.
The Kobo Glo E-Reader would qualify as a wireless device and has a return timeframe of 14 days.
To read more about our return/exchange policies, you may find our return policy on our website if you visit this link;
http://www.bestbuy.ca/en-CA/help/onl...=HC8136#return
If you have any further questions or concerns, please feel free to contact us again by replying to this email or calling us at 1-800-663-2275.
Thank you for contacting Future Shop, we value your business and look forward to serving you again.
|
Anyone know for a fact that it IS 30 days on Kobo Glo (ie has a receipt that says decisively or happens to work there
)?
I do have trouble believing customer service at any place, but I was hoping they'd just confirm the 30 days for me.
Oh, and I totally love that I email the future shop specific email address and they refer to future shop in their email, but they give me a link to the best buy website....too funny.