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Old 11-15-2011, 10:09 AM   #12
KoboJason
Kobo Vox Product Manager
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Posts: 13
Karma: 47418
Join Date: Oct 2011
Location: Toronto
Device: Kobo Vox, Kobo Touch
Hi everyone,

It's great to see the support on Mobileread. WRT the first time update, it's important you're connected to a good wireless network to complete the update successfully. On a DSL connection, the update shouldn't take longer than 5 minutes.

Note: If the download of the update fails and you attempt to restart the update multiple times, you may need to restart your Vox to continue.

Message me if you have any questions.

Jason
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