Quote:
Originally Posted by silverraven
Well, bummer! My screen isn't working on my NST most of the time now. This has been going on intermittently for the past few months. I took it into the store, the guy there did a hard reset, that seemed to fix it for a week or so. I have done a couple hard resets myself, same result. Last night I couldn't even get it to swipe to get onto my home page.
It hasn't been a year since I bought it, so I guess I can call and get a replacement? The only problem is, they will send a refurb, right? Mine is in absolutely perfect condition, no scratches, no wear marks, nothing. Honestly, I haven't used it much because of it's glitch y-ness.
Has anyone else had to return their NST? Was the process easy? What proof of purchase do I need?
I'm just so disappointed. I really liked my NST, I really just wanted it to work!
S
|
Clean the space between the screen and the border. That is where the infrared transmitters and receivers are that detect touch. Dirt there (even just a hair) will prevent the screen from working correctly.