Quote:
Originally Posted by daffy4u
I don't have a lot of experience with B&N but Amazon's Customer Service has been a big plus for me as well.
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Daffy, one of the reasons I stopped buying from Amazon years ago was my experience with poor customer service. OTOH, up until the nook, B&N's customer service for me has been exceptional; now it is the pits. I guess it just depends on who you get, when you get them, and what the problem is.