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kovidgoyal · 03-12-2010, 03:33 PM

Tell them that their device is not reporting its vendor and product to windows as evidenced by the string

Code:

\\\\?\\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_&PROD _&RE

For a properly working device, like your CyBook it would be some thing like

Code:

\\\\?\\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_BOOKEEN&PROD_CYBOOK&RE

you can see the difference by using the debug device detection button in calibre with each of the devices connected.

03-12-2010, 03:33 PM	#11
kovidgoyal creator of calibre Posts: 43,871 Karma: 22666666 Join Date: Oct 2006 Location: Mumbai, India Device: Various	Tell them that their device is not reporting its vendor and product to windows as evidenced by the string Code: \\\\?\\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_&PROD _&RE For a properly working device, like your CyBook it would be some thing like Code: \\\\?\\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_BOOKEEN&PROD_CYBOOK&RE you can see the difference by using the debug device detection button in calibre with each of the devices connected.