Quote:
Originally Posted by alex3l
Thanks for the advice. Unfortunately hard reset X3 has failed to remove the faint horizontal screen lines. My wife and I leave in 5 days for a 2 week vacation. (That's why we got the readers, so we didn't have to carry a lot of books) We don't have time to send the device to Sony. Do you have any other suggestions for fixing the problem? Thanks very much.
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It sounds like a hard error that will require Sony's intervention. You can try formatting internal memory (which would wipe all books off of the device) I don't see how it would help but stranger things have happened.