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Old 05-02-2010, 08:45 PM   #4
DoctorOhh
US Navy, Retired
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Posts: 9,864
Karma: 13806776
Join Date: Feb 2009
Location: North Carolina
Device: Icarus Illumina XL HD, Nexus 7
Quote:
Originally Posted by alex3l View Post
Thanks for the advice. Unfortunately hard reset X3 has failed to remove the faint horizontal screen lines. My wife and I leave in 5 days for a 2 week vacation. (That's why we got the readers, so we didn't have to carry a lot of books) We don't have time to send the device to Sony. Do you have any other suggestions for fixing the problem? Thanks very much.
It sounds like a hard error that will require Sony's intervention. You can try formatting internal memory (which would wipe all books off of the device) I don't see how it would help but stranger things have happened.
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