MobileRead Forums - View Single Post - PRS-600 Recognized on 1 PC, not on another PC???

voyager · 05-03-2010, 02:36 PM

I tried the reader on the front USB ports and several of the back ports.

Yes, I used the included USB cable.

While the problem did degrade until the reader wouldn't even charge, the original and continuing problem is that the PC doesn't even know it's connected, it doesn't recognize the reader.
A firmware upgrade, if it needed one, cannot be done.
The Library and Adobe software, when installed, do not see the reader because the PC does not see it.

I have Win7 on mine while she has WinXP on hers.
That really shouldn't be a factor, should it?

I'm hoping this sounds familiar to someone because I'm down to thinking that the only fix for this is to reinstall the mobo software and drivers and then do a clean install of the OS. Neither of us is happy with the thought of doing this.

05-03-2010, 02:36 PM	#3
voyager Junior Member Posts: 4 Karma: 10 Join Date: May 2010 Location: Alaska Device: PRS 600BC	I tried the reader on the front USB ports and several of the back ports. Yes, I used the included USB cable. While the problem did degrade until the reader wouldn't even charge, the original and continuing problem is that the PC doesn't even know it's connected, it doesn't recognize the reader. A firmware upgrade, if it needed one, cannot be done. The Library and Adobe software, when installed, do not see the reader because the PC does not see it. I have Win7 on mine while she has WinXP on hers. That really shouldn't be a factor, should it? I'm hoping this sounds familiar to someone because I'm down to thinking that the only fix for this is to reinstall the mobo software and drivers and then do a clean install of the OS. Neither of us is happy with the thought of doing this.