Things have now got much worse. After waiting an additional hour I gave up. I have tried plugging in the USB cable (not seen by Windows). I have tried powering off - doesn't happen. I have tried pushing the reset button many times (>10) - does nothing. The reader just keeps saying "formatting internal memory". My next step is to actually open the case and disconnect and reconnect the battery. I don't like that - very messy process, but I don't know what else to try. Any suggestions?
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