Which Kobo reader are you using? Navigating to settings is a little different for some models. On Settings Menu select Acount. Signed in as: shows email address you entered when getting a Kobo Account. Select, SIGN OUT to log out of your kobo reader.
For FACTORY RESET: Navigate to Settings and Select Device information. Then select FACTORY RESET. This will remove all books on device main memory, removes books data base and remove any firmware upgrades. Does not remove books from external SD card.
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