We have some pretty helpful people here in the Kobo corner of MR, I'm sure we can help him get past the teething trouble
Like Artificial said. Most of the small kinks with the Kobo have been discussed here at length, and MOST have pretty simple and easy workarounds or explanations. Also like Artificial mentioned, most of these things are fixable via future firmware updates... and for now, at least IMHO (since the workarounds for these things is trivial to me), the Kobo is still very much functional and I've been thoroughly enjoying it as my first eInk device.
Feel free to ask for help with specifics Nick