Quote:
Originally Posted by face
Went online and book is in archive there, but Download button is greyed out. Moved it to library, download still greyed out.
|
Bummer - it sounds like it is well and truly borked.
If you are open to it (and have unrooted nook, I wouldn't bother messing with this if your nook is rooted), you could also try unregistering and re-registering the nook. But it sounds like if it is greyed out online and your current default credit card is working fine for new books, it's likely something in their database that is the issue.
They are probably going to have to reset the book for you. Maybe call? 1.800.843.2665