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Old 07-13-2008, 01:21 PM   #2
Joshua
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Posts: 6
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Join Date: Jul 2008
Device: Dell M1330
Finally, my Snapter feedback/review in case others use mobileread to look for reviews. I know this is one way I found this forum and the more relevant content that can help others the better. If I knew the handles issues and collation issues with Snapter I would have saved myself a couple of weekends testing the software. Of course, on the positive, as they improve the application and fix the below issues it would be *perfect* for what I was doing as I don't need to OCR my books. So I am still holding out hope for them, especially as their support was fairly responsive to my first request.

Quote:
Dear Atiz/Snapter,

First, I would like to thank you for addressing growing market with innovative tools that are useful, especially for students. As an off campus student getting access to difficult to obtain material at University can be trying at times and Snapter, in this regards, is a blessing. Further, for those of us using tools like Zotero and going a paperless approach the combination of digital copies of our books with documentation programs, like Zotero, is a big boost to productivity.

Further, making Snapter available as a fully functional trial version for users to test has many positives that Atiz should be commended for. Kudos!

Also of note is Snapter's staff has been prompt in responding to my questions! This is very encouraging and motivated me to give some feedback that may be useful in the development of your neat application.

Finally, the tutorial with Do's and Don'ts is especially helpful. Clearly showing (a) a book must be completely in the frame (b) the book must have a solid background behind it (c) your fingers cannot be at the center/spine area of the book, and so forth make getting Snapter up and going a lot quicker.

I have yet to purchase Snapter and I am currently "on the fence" about the direction I will be going to solve my ebook problem. Snapter seems to focus on my specific problem and the idea is great, but the below issues are significant for my use. I wanted to offer up some constructive criticisms (along with the above praise and enthusiasm for work) about your near-amazing product, Snapter, in the hope my comments can be helpful in your future software development.

Here are some of the problems I faced while using Snapter over the last 2 weekends of testing.


#1 * "Handles" are essentially useless on pages with "wonky" edge detection.

When Snapter cannot detect the edges of a book properly you can often move the handles a small bit to get it right. But when the lines cross over (which I am experiencing quite often) there is no "fixing" the photo because Snapter won't allow two "Handles" to cross paths once Snapter has crossed them during detection. So if an upper "Handle" is down and the lower "Handle" up, if you try to uncross them the result is Snapter "swaps" the handles you're dragging making it **impossible** to fix the page. This is a SERIOUS flaw.

Solution: More robust "Handle" control; for pages Snapter cannot handle allow complete "manual Handle placement" or the like.


#2 * Inability to re-order processed pages (that is pages snapped out of order or added to your processing list cannot be put in the right place).

This is a huge issue for three common scenarios.

In the first case, if I happen to skip a page while photographing my book I cannot go back, take the picture of the missing page, process it, and stick it in the correct place in my finished PDF.

In the second case, if a picture happens to be too blurry and unreadable I cannot recapture the page and put it into the correct place.

In the third case if Snapter cannot interpret a page correctly (handles being uncontrollable as in #1 or human error like taking the picture incorrectly) you cannot recapture your picture, reprocess it, and insert it in the processed que in the correct place for export to PDF.

Solution: Allow users to easy move pages in the "Input" and "Processed" ques up and down.


#3 * Inability to place fingers near the spine of the book.

This is a huge problem for paperbacks as they are difficult to keep open. When taking a photo you only have one hand so a two handed approach isn't possible. On tighter bound books this issue makes keeping a book open nearly impossible. I tried using glass to hold down the book--which gave excellent photograph quality once I got it setup to have no glare from the lights--but Snapter could only resolve about 50% of photos taken with glass over the book.

Solution: Evolve your algorithm so fingers can be used near the spine.

/OR/

Making Snapter friendlier to photos with glass overlaid on the book (minimally through improved handle control--if the handle control was better I would opt for this option, purchase Snapter, and use glass and be on my merry way!!).


#4 * 14001 error.

I am still in the process of getting Snapter to work on my faster PC (laptop, Vista). I just noticed Snapter has a sticky thread on this issue on some steps to resolve this issue. It is worth noting it took me a week to get Snapter to work right on my modest XP system (P4 2.8GHz, 1GB DDR400) as it froze frequently. The issue I was encountering was whenever a photo was opened/processed in Snapter my system was reading my DVD drive. After closing all unnecessary applications, anti-virus, browser windows, etc Snapter worked fine and at a modest pace. Some FYI for others of you who may be having some problems.


My current goals are pretty simple:

=> Capture the pages of my books (either with a digital camera or scanner; camera is faster)

=> Split, crop the pages

=> Collate them in the right order and save them as a single PDF file (eBook)


Snapter is on the brink of being a revolutionary product to do the above quickly. The first two issues (poor handle manipulation control and the ability to add, re-order processed pages) I have yet to find suitable workarounds. Not being able to hold the spine down and/or use glass to hold down the book (which would work fine with better handle control) poses significant hurdles for my personal use of the program. Based on the responsiveness I have seen from Snapter on other forums, blogs, etc and how they continue to develop and evolve their product I have a feeling that these issues are just rough spots that you guys will eventually overcome.

And when you do I think Snapter will play an important role for many of us, especially students, going a paperless route with all the benefits. Until then I will keep an eye on Snapter. Thanks for your time Now I need to get back to preparing for Fall Semester.

Joshua

Ps- I am using Snapter Ice 2 r1.
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