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First of all, do you have the Japanese fonts installed? Second, is the encoding in Unicode or JIS, JIS Shift?
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It doesn't look like the Japanese or Korean fonts are installed...though by rights they should be. A Chinese true type font is there and works fine.
The man from Pixelar says I am on v2.10 therefore it doesn't have Japanese support. I can't see why V2.01 should be the same as v2.10. Anyhow he has promised me a firmware upgrade....perhaps it will actually be a downgrade to V2.02. I hope it works.
It seems that the files I created in RTF using wordpad are unicode UTF-8. Maybe they should be in JIS?
Presumably I could add a Japanese truetype font myself?
It doesn't help that I am new to learning Japanese so can't actually read it yet. D'oh!