Quote:
Originally Posted by GreenMonkey
Even newegg double-ordered on me a few months ago. It happens still.
Didn't notice until the next day and had to RMA. And then had to contact newegg to trim off the 15% restock fee.  |
Quote:
Originally Posted by Worldwalker
Generally, it's not a big deal. Someone who accidentally double orders will ask for one of the orders to be canceled, and that solves the entire problem. Having people do that might not be the optimal solution, but it's the easiest.
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What if you don't notice the mistake immediately as GreenMonkey didn't? Or in the OP's case where the item was delivered before the confirmation email?
If she purchased a book for her mother, she would have to return it. At whose expense?
Anyway, I just thought these types of errors were eliminated with modern software systems.