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The staff at my Borders (McLean, VA) hadn't the slightest clue about the device. As such, they're not doing such a good job promoting it. In fact, I was their first sale of one yesterday (again, many kudos to the reader who pointed out that Borders has them even if Sony is out of stock).
Having watched YouTube demos of both the PRS-500 and the iLiad, I picked the PRS-500 as it seemed to have a more reasonable boot up time -- and a more reasonable pricetag. The iLiad's feature set looks great but the device still seems fairly immature.
I'm extremely pleased with my Reader thus far. I'm also glad that Sony has started supporting more common standards such as SD.
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