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Sadly that's a broken screen (or broken substrate on the screen). Which can't be fixed. If you like the 5" format, I would suggest you look at getting a used PRS-350 from ebay. I've recently bought a few for spare parts for $35 and $45 and they were perfect in every way, no scratches on the screen at all, one with a decent cover. There are a few for sale with very nice covers that alone were $30, so getting the reader and a cover like that for $50 is a decent deal even used. I'd just recommend emailing the seller first to verify the screen is scratch-free.
You can also still find a few new ones around too, but those will be usually be over $100.
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