Quote:
Originally Posted by quibard
@adbosch. yeah, well, I left the device charging for an entire night and it still didn't respond well. only after the second night it became more bearable.
But in principle, you seem to be right. First charge seems important.
That doesn't solve the first line only showing very little and the menu screen still garbling.
Issue seems to have been sent to pocketbook global, with photographs  |
Yes, we got it.
Please, do charge your device for full 8 hours. Then do a reset: Plug in your device, turn it on by holding both smaller, upper buttons, follow the instructions.
If this does not help, we will check your device for a hardware problem. Please keep us updated.
We will not leave you out in the cold with a defective device. Sorry it took a little longer because your problem was send directly to me and i was travelling yesterday.