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Originally Posted by zelda_pinwheel
for an individual, if they are not at home when the postman tries to deliver the package, he will leave a slip of paper in the mailbox which you present with your id card in your local post office to retrieve your package.
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I've lived in France for a couple of years, and this is true (it's also true in Spain, at least). Once it happened that I was not at home and the postman left the parcel at the next door neighbour's. Yet another time it was the opposite, and I got a package for the neighbour.
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in other words, the postal service in france (like most postal services in the world, i expect) is usually fairly reliable, but every once in a while they will do something staggeringly irresponsible.
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That's my experience as well, except that once some friends told me they had send a gift for me by mail... and it never arrived
But the fault could be in another country, as it came from abroad.