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If you are still having problems after adding the Reader to the DEP, I would suggest that you temporarily disable any software firewall, antivirus and malware programs ( Windows Firewall, McAfee, Norton, SpyBot, OneCare, Defender etc. ) in order to determine if they are having an effect on your ability to use the program.
It is likely that some program on your computer is blocking this software from accessing the Internet.
Let me know if turning off these protection programs fixes the problem, then we can dig deeper into exactly what they are blocking (i.e port, protocol).
David Kopacz
ASPwebhosting.com
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