Hi there,
I'm new to this forum and I just got a Sony eReader PRS-500.
Problem:
Somehow I got my eReader in a state where the 'USB Connected' dialog is up. I can't restart it and when I plug the USB back and eject the device, it fails to boot.
Software installed:
Initially: Sony Connect Reader and then upgraded to the new eBook Library reader. The Sony Connect Reader software did attempt to update the firmware and I'm not sure if this is worked or not.
I tried the hard reset instructions listed at:
https://wiki.mobileread.com/wiki/Sony...der#Hard_Reset
But this fails too. I never get to the point where it asks me for the Reset All option. Instead, the USB icon appears and I'm stuck.
I am however able to see the device in the eBook Library software. It has the 3 books I've copied over listed. I'm able to remove some of the sample books and add news ones.
I just can't get the device to get out of the current state.
Can anyone help me?
Thanks,
Kwai