MobileRead Forums - View Single Post - Dead PRS-500?

lordvetinari2 · 10-23-2009, 05:10 AM

Thanks for your help, igorsk!

In fact, I already tried the firmware update as part of the "Recovering From Catastrophic Failure (Unbricking)" procedure from the Wiki.
The updater does not recognize the Reader even though it is fully charged and its drivers are installed (i.e. it is recognized by Windows). The Reader displays "Updating Firmware Now" as soon as it is plugged in the USB port, but stays there forever until I unplug it, when it says "Firmware update incomplete, try again".
I tried this on a Windows7 machine and on a Windows XP one, no luck.

10-23-2009, 05:10 AM	#3
lordvetinari2 Zealot Posts: 137 Karma: 61 Join Date: Jun 2006 Location: Gijón, Spain Device: Kindle 3G+WiFi & Galaxy Note	Thanks for your help, igorsk! In fact, I already tried the firmware update as part of the "Recovering From Catastrophic Failure (Unbricking)" procedure from the Wiki. The updater does not recognize the Reader even though it is fully charged and its drivers are installed (i.e. it is recognized by Windows). The Reader displays "Updating Firmware Now" as soon as it is plugged in the USB port, but stays there forever until I unplug it, when it says "Firmware update incomplete, try again". I tried this on a Windows7 machine and on a Windows XP one, no luck.