Did the charging led ever come green ?
I had a problem once, my Cybook froze (that's not
the problem, this happens from time to time !
), but when I made a reset, the screen came back with stripes !
I thought then it needed to charge, but when I plugged it, instead of the charging screen, it kept its striped screen (and the led was red, when usually it comes orange !). I tried to reset it, with the cable still plugged, and nothing changed !
So I decided to let it charge a few hours, with its striped screen...
The reset then was effective.
I think my Cybook was too unloaded this time.