[asdf12]

Hello, I'll try to be succinct. Apologies if I am misusing the forum, any pointers are appreciated.

I own a Paperwhite, Model # EY21 (5th Gen?). It has been unusable since Approx. 28th Oct 2014.

Cause/circumstances surrounding bricking (is bricked the correct term? It would help with my googling, thank you):

*Harsh conditions crossing the length of Vietnam on a motorbike (humidity, dust, a lot of pressure/bangs on the backpack holding the device.).
*I used the web browser when the device crashed, if memory serves.
*I might or might not have performed an update on a bad network prior to the crash. I do not recall.

In other words: Might be software, might be hardware.

The device has ever since, and still does, halt at about 95% on the progress bar/tree of life-screen.

I was thinking I might try loading a new (old.) firmware on the system. Where do I start?

Best regards,
Pat