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Old 05-06-2016, 06:59 AM   #4
Stingo
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Posts: 559
Karma: 1334691
Join Date: Nov 2006
Location: Miami
Device: KH2O, KPW2, KDXG, KPW1, K3, S505
Quote:
Originally Posted by davidfor View Post
That's a new one. I need some information:

Thanks for the response. The problem is intermittent.

- What Calibre version?

2.55

- What firmware version?

3.19.5761

- What OS and version?

OSX Capitan 10.11.4

- Is there an error message?

Something like could not synch library with device. Then if I go to jobs I see a red cross next to "get list of books on device."

- Can the OS see the device when it is connected the first time?

OS sees the device and Calibre sees the device. It shows both the main device and the memory card. It just doesn't show anything on the device.

- What happens the device is already connected when you start calibre?

I never do that so I would have to do it several times to see if the problem repeats since it is intermittent.

- Can you run the "debug device connection" on the Miscellaneous page of the calibre preferences and post the results.
Will do.

Thanks.
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