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Old 05-07-2013, 10:44 AM   #2
ilovejedd
hopeless n00b
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Posts: 5,111
Karma: 19597086
Join Date: Jan 2009
Location: in the middle of nowhere
Device: PW4, PW3, Libra H2O, iPad 10.5, iPad 11, iPad 12.9
For my Aura HD:
  1. ordered 4/25
  2. CC charged 5/2
  3. item shipped 5/2
  4. tracking number received 5/3
  5. item received 5/6

I think 5-14 business days is probably normal for Kobo. From my experience, Kobo contracts out order fulfillment so not sure how much control they have over that.
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