Hello Karo02,
My name is Evelyn from Sony electronics the Sonylistens team. I would like to apologize for the problems you are experiencing with your reader. Please e-mail us at
Sonylistens@am.sony.com so that we can further assist you. Include your name, phone #, event id # (if you have one), and brief description of the problem and type(Forum) in your subject. We look forward to hearing from you!
Thank You,
Evelyn Perez
SonyListens Team