MobileRead Forums - View Single Post - Possible Major Problem for PRS500 Mac people

rwsimon · 12-11-2009, 12:36 PM

I have two updated PRS500s, which work fine after the firmware upgrade.

I run the Library software in XP on a Mac using Parallels Desktop. No problems, until I installed the new Reader Library 3.1 software today. It won't launch on my machine. I've been in touch with Sony and, apparently, the new software "Is not supported in a virtual Windows operating system environment". I'm still talking to them, but it appears as though the new software somehow won't work on a virtual machine.

Of course, since the Mac version of the software evidently won't talk to the PRS500, I am completely screwed.

I am trying to see if I can reinstall 3.0, otherwise, my Readers are pretty much useless. Sony says 3.0 isn't available anymore. Help!

More info when I get it. Meanwhile, Mac folks with PRS500s: proceed with great caution!

12-11-2009, 12:36 PM	#1
rwsimon Connoisseur Posts: 50 Karma: 288 Join Date: Jun 2007 Location: Upstate New York Device: 2 Sony PRS-500s, iPad	Possible Major Problem for PRS500 Mac people I have two updated PRS500s, which work fine after the firmware upgrade. I run the Library software in XP on a Mac using Parallels Desktop. No problems, until I installed the new Reader Library 3.1 software today. It won't launch on my machine. I've been in touch with Sony and, apparently, the new software "Is not supported in a virtual Windows operating system environment". I'm still talking to them, but it appears as though the new software somehow won't work on a virtual machine. Of course, since the Mac version of the software evidently won't talk to the PRS500, I am completely screwed. I am trying to see if I can reinstall 3.0, otherwise, my Readers are pretty much useless. Sony says 3.0 isn't available anymore. Help! More info when I get it. Meanwhile, Mac folks with PRS500s: proceed with great caution!