[Artificer161]

Originally Posted by theducks

Follw the second part of my notes. All you lose is USB2 speeds. If you don't use external drives or devices that MUST have fast connections.
The simplest USER patch is to have the PEz claim USB1.1 instead of USB2.x.
Since the PEZ works wit other USB2.0 computers, that puts the ball in Intel's field (and we know how much Joy they give :/ )

Thanks for the Info theducks

Originally Posted by jenifer.ezread

I just got back to work after the weekend, or I would have addressed this sooner. It does sound like you need a new USB cable, and I'm sorry you have not heard back from our support team yet. I'm not sure why they wouldn't address this.

As frustrating as it will be to write again, please send a very brief e-mail to support@astak.com. I find that if you ask for something outright, they will know how to best solve the issue. I will talk to our tech right now to make sure they take care of your issue today, or at the very least, write you back with a solution. Also, CC your email to support to me at jenifera@ezread.com, that way I can pester them even more.

Brief e mail sent, thanks for your help.