Quote:
Originally Posted by HarryT
If it's any comfort to you, I had a problem with my Kindle a few months ago, and Kindle technical support asked my permission (which I had to confirm by e-mail) to download my Kindle's usage logs to their servers to aid in diagnosis of the problem, so they do not download such logs as a matter of routine.
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During my first Paperwhite return, the CS commented on how I wasn't using my Kindle 1 as much anymore (after I mentioned that I was a multiple Kindle owner). Some kind of usage stats must be easily visible.