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dmacmart · 08-17-2010, 09:06 AM

Thanks for the pointer but no permanent solution there. I can't be the only one having this can I?

I emailed Kobo yesterday at 4 pm and received a reply at 5:41 am(!) today. I'll try this the next time it happens (and I expect it will :0 )

Here is what Erin said:

Thank you for contacting us.

To fix this have please plug the Kobo into the computer and open the Desktop. Then click on the e-mail address and sign out. Wait 30 seconds and then sign back in, update then sync to correct the error.

08-17-2010, 09:06 AM	#3
dmacmart Fanatic Posts: 531 Karma: 696908 Join Date: Jul 2010 Location: Ottawa Canada Device: Kobo Mini, Glo, Arc, H2O, iPhone, iPad 2, (husband)Touch	Thanks for the pointer but no permanent solution there. I can't be the only one having this can I? I emailed Kobo yesterday at 4 pm and received a reply at 5:41 am(!) today. I'll try this the next time it happens (and I expect it will :0 ) Here is what Erin said: Thank you for contacting us. To fix this have please plug the Kobo into the computer and open the Desktop. Then click on the e-mail address and sign out. Wait 30 seconds and then sign back in, update then sync to correct the error.