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While I understand the concept of discontinued products. That is no reason for them not to fix or replace my PB360 which is under warranty. I am very interested in the PB360's successor but not if I get this kind of service at their tech support. I mean all someone had to do is read the letter that I sent and stare at the screen for a minute or two. So I end up paying out money to ship this product again, which I shouldnt have to do.
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