Quote:
Originally Posted by crich70
Have you tried bringing up the menu and doing a factory reset? That might be all you can do. Or maybe (if possible) get hold of Amazon's Customer service (the part that helps with Kindle problems) as it sounds like it might be more a problem that they might be able to help with. How big a file was the PDF? It might be that the Kindle is having trouble with it due to it being a large size file.
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I have tried pushing the menu button the screen is unresponsive. I have called Amazon and they will send a replacement device for $85, which just seems excessive especially due to the import taxes of Colombia. The PDF was a normal size, something like 2-3MB. And besides its now in the library screen instead of the PDF reading screen.
Also I noticed that after charging all night; the amber light was still amber in the morning nearly 12 hours later... so I'm wondering if it's worth trying to get a new Kindle battery? Or replacing the internals somehow?
Best,
david