I thought the reviews at the time were harsh because the 350 was costly compared to other ereaders and it didn't have internet access. The lack of internet was probably a fair critique especially considering that Sony included it on future models. However, the x50 had infrared touchscreens that other ereaders didn't have. I really thought reviews at the time downplayed that feature. Plus, the Sony software is good and very stable. I've yet to have it crash or freeze on me. The build is superb. Even compared to later Sony readers, the x-50 series is sturdy. So, I say all this to say, yes the 350 is really that good.
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