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Don't be a fool. I eventually figured out what the problem was. After searching my hard drive for keywords and such... It autosaves itself in a new folder in My Documents. It neither gives a dialog box, nor explains the download cap beforehand. It just saves it in this random spot for no apparent reason and I'm supposed to magically know about it. They haven't responded to any of my questions, therefore they have terrible customer service. I still stand by not buying from any compny that does not have a phone number ever again.
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