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Frustration
Wife in tears. First experiences with Kobo far from enjoyable. Successfully downloading library books seems to only happen by luck or blind perseverence. Books lost in the between spaces or "Oops" messages appear.
Definitely not plug n play, nor click and drag.
Our grandkids will laugh at us 20 years from now when we describe how complex e-readers used to be. Like trying to explain incandescent light bulbs.
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