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robko · 10-23-2012, 06:17 PM

EDIT: Sorry, missed you had tried different cables as well as different computers.

I'd suggest a factory reset, but you might not be able to get your books back if you do that. However, if you only bought it earlier this year, you should still be under warranty and I'd try that route. Could be a hardware issue.

10-23-2012, 06:17 PM	#2
robko Wizard Posts: 2,454 Karma: 5469320 Join Date: Jul 2010 Device: Kobo	EDIT: Sorry, missed you had tried different cables as well as different computers. I'd suggest a factory reset, but you might not be able to get your books back if you do that. However, if you only bought it earlier this year, you should still be under warranty and I'd try that route. Could be a hardware issue. Last edited by robko; 10-23-2012 at 06:20 PM.