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Why, shouldn't you have called the thread then "Support of Bookeen a big disappointment"? You didn't tell us anything about your reading experience with the Cybook or why you're disappointed by the hardware.
Since I also possess both a PDA (Acer n311) and a Cybook, I've got to say that, no, I don't really enjoy reading on my PDA anymore. It's much more a strain for the eyes.
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