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Old 12-25-2010, 08:08 PM   #230
skydive
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Posts: 285
Karma: 9696
Join Date: Dec 2010
Location: Puerto Rico
Device: Pocketbook 902 Ver 2.1.3, Virgin Nook STR & Rooted Nook Color CM7
BN for Puerto Rico

Dear B&N developers: Hope you are seeing this.

Why, in your User manual, you mention that bookms can be downloaded in Puerto Rico. Attached the part of the manual thats says so.

Then, I login, and I receive and error that is international.

I call customer service and they told me to use San Juan Zipcode, 00926. I tried that and in the begining seems to work, and I choose Puerto Rico address as default, but I also had configured a US address. All look ok, I was able to download, but, I remove the US address, and do not work with the zipcode.

If you are putting that info in the User Manual, why is not working? this is no good!!

When B&N expect to fix this issue?

thanks
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