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Old 01-16-2011, 04:56 PM   #3
CWatkinsNash
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Posts: 3,950
Karma: 53868218
Join Date: Dec 2010
Location: Fruitland Park, FL, USA
Device: Meebook M7, Paperwhite 2021, Fire HD 8+, Fire HD 10+, Lenovo Tab P12
Quote:
Originally Posted by petergrum View Post
Hello, I have Kindle 3 wi-fi. I connect to my home wi-fi network easy, web browser is working / ordinary pages like yahoo, wikipedia / but when i try to register my kindle or shop in the kindle store, I get the message :

Your Kindle is unable to connect at this time. Please try again later.
If the problem persisits, please restart
your Kindle from the menu in Settings and try again.

I talked to amazon kindle support twice but it was no help, they registered it manually / i can see it in my account at amazon /, but device-kindle is still not registered.They said that something blocks or stops secure content sending from my kindle, I tried to change some setting in my router too.
Could you please someone help ?
Thank you very much.
The first thing I would do is take your Kindle somewhere that offers free wifi, like McDonalds or Krystal or a coffee shop (or whatever is available in your area), and see if it can successfully connect there. If so, then you definitely know that your router is blocking.

Kindle-to-Amazon traffic utilizes specific servers. On the wifi models, regular web traffic (wiki, yahoo, etc) goes direct, rather than through a proxy like 3G traffic does, so you can connect to that stuff.

Rather than contacting Amazon again, I would contact tech support for your router. If there's any sort of traffic monitoring or blocking being done by the router, it may be seeing the Kindle as a suspicious device and blocking suspect traffic.
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