Quote:
Originally Posted by pdurrant
Hmm.. I suspect that what's happening it that Amazon's tools are looking at your uploaded book and seeing that the start of reading position is right at the start of your book. And they've coded an assumption that in that case the creator has NOT set a start of reading position, and so set it to a 'sensible' value. You could test this by having a start of reading position set before the TOC but after the very first position in the book.
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Thanks pdurrant - in fact that's almost what happened. They simply force a new "start" after the TOC no matter what - but they could at least tell us!!
Anyway, I did post an update (with Amazon KDP Support's answer) but it is stuck in moderation queue. Essentially I need to rework my thinking around the placing of the TOC and front matter -- but Amazon could at least help by having their Preview files perform as per the final "customer version".
Thanks for helping out!