Quote:
Originally Posted by therealcmj
got it this AM too. One week without each of the readers is a bummer, but definitely worth getting the fix. And like seveng, Sony's care for me as a customer (and early adopter) is encouraging me to take a look at the new readers.
even though the iPad looks so shiny.
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It is pretty high level customer service from Sony, I'm impressed. It might cost them a few million but it makes their customers very loyal and picks up new customers.
Just on the iPad.. It has a service where you send it away to get the battery replaced and they just ship you a new/refurbished unit instead. I think it's like $80 I believe, but when the battery goes you get a new iPad!