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meeera · 12-30-2012, 08:09 AM

Do you mean that the screen is displaying as normal, but not accepting touch input at all? I'd try just one more full charge then full factory reset (you never know...), and then if you can't get satisfaction on the phone, try emailing kobo executive care.

There's a discussion on the phone number/Scottish Power issue here:

https://www.mobileread.com/forums/sho...scottish+power

12-30-2012, 08:09 AM	#2
meeera Grand Sorcerer Posts: 5,659 Karma: 66420972 Join Date: Dec 2011 Location: Australia Device: Kobo Libra 2, iPadMini4, iPad4, MBP; support other Kobo/Kindles	Do you mean that the screen is displaying as normal, but not accepting touch input at all? I'd try just one more full charge then full factory reset (you never know...), and then if you can't get satisfaction on the phone, try emailing kobo executive care. There's a discussion on the phone number/Scottish Power issue here: https://www.mobileread.com/forums/sho...scottish+power